Deposit & Withdrawal Times per Operator

12 June 2026

How long the money really takes to arrive, why withdrawals get stuck, and what to demand if a payout is delayed.

Deposits

Nearly always instant via card/e-wallet. SEPA: 1 business day.

Withdrawals — the 3 phases

1. Pending: the operator reviews the request (0-24 hours — often longer on weekends).
2. Processing: sent to the payment gateway (same day if KYC is complete).
3. Settlement: hits your account (card 1-3 bd, e-wallet <1 hour, SEPA 1-3 bd).

Why withdrawals get stuck

• Incomplete KYC.
• Bonus with active rollover.
• AML alert (large amounts, unusual pattern).
• Weekends or bank holidays.

Your rights

• Payment within 5 business days of request approval (NBA rule).
• Written justification for every refusal.
• Free escalation to NBA: helpdesk 1455 or online form at nba.gov.cy.