KYC Verification: What Cyprus-Licensed Operators Require
Full list of documents required, source-of-funds checks, and what to do if verification fails.
Why KYC is required
The NBA enforces strict Anti-Money-Laundering (AML) obligations on all Class B operators. No withdrawal is approved without complete verification.
Identity documents (Tier 1)
- Cyprus ID card, or
- Valid passport, or
- Photo driving licence.
Address proof (Tier 2)
- Utility / phone bill from the last 3 months, or
- Bank statement (last month) in your name.
Payment proof (Tier 3)
Photo of card with middle digits masked (PCI compliance). For e-wallets: screenshot with name & email.
Source of funds
For deposits >€2,000 or unusual patterns, the operator may request payslips, tax assessments, or bank statements.
If verification fails
- Resubmit with clearer photos.
- Confirm the name on documents matches your registration exactly.
- Contact support — they cannot refuse verification without justification.
- Escalation: NBA helpdesk 1455.